Shipping policy

We ship all orders from our store location in Billings, MT. We try to ship within 24 hours of order placed. You are welcome to specify how you would like something shipped and/or pay to use another carrier.

SOMETHINGchic is not responsible for package deliveries affected by an invalid or old address provided by the customer, natural occurrences, or air and ground transportation delays.

You will receive a shipping confirmation email with a tracking number once your order ships. The tracking number for orders within the U.S. will include an estimated delivery day as soon as the package is picked up by the carrier. 

Please make certain to ship to a secure location as we will not process refunds or re-ship orders once the tracking shows delivery confirmation.

                          

Items must be postmarked for return within 7 days of delivery date. Make sure to include your order number or order receipt with your return and mail your product to:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. 

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.